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Legal

Privacy Policy

Last updated: 11 November 2026

Who we are

China Factory Match ("we", "us") is operated by an individual based in the People's Republic of China. Contact for all privacy matters: support@chinafactorymatch.com.

What we collect

  • Information you give us: name, email address, business name, country, the details of your sourcing request, and messages you send us.
  • Order and payment records: order number, service purchased, amount, date, and payment status. We do not receive or store your card number.
  • Technical data: IP address, browser type and pages requested, kept in server logs for security.
  • Cookies: essential cookies to run the site and keep you logged in. Optional analytics or marketing cookies are used only if you accept them. See our Cookie Policy. A Global Privacy Control signal is treated as a refusal.

Why we use it, and our legal bases

  • To handle your sourcing request, contact factories on your behalf and deliver introductions (performance of a contract).
  • To take payment, issue refunds and keep accounting and tax records (contract; legal obligation).
  • To send service emails about your request and order (contract). We do not send marketing emails unless you opt in.
  • To keep the site secure and prevent fraud (legitimate interests).
  • Optional cookies (consent, which you may withdraw at any time).

Sharing your request with factories

To find a match we share the product requirements in your request with factories. We share your name and business contact details with a factory only for the specific request you submitted, and only once that factory has agreed to be introduced to you.

Who receives your data

  • CloudCone: website hosting, United States.
  • Forward Email: email forwarding, United States.
  • Brevo: transactional email, France/EU.
  • Our operator: service delivery, People's Republic of China.
  • PayPal: processes payments as an independent controller under its own privacy statement.

We do not sell your personal data.

Payments during our launch period. Your payment record (name, email, amount, order number) is held in the operator's PayPal account, which also receives payments for another project. It is used only to process and account for your China Factory Match order. PayPal acts as an independent controller under its own privacy statement.

Separation from other projects. Our server also hosts another of the operator's projects. China Factory Match data is stored separately: the two projects do not share a database, administrator accounts or email sending accounts.

International transfers

Your data is stored on servers in the United States and accessed by our operator in China. We protect it with access control, encryption in transit and separation from other projects' systems.

How long we keep your data

  • Request and order records: 3 years after your last order, then deleted, unless the law requires us to keep them longer.
  • Accounting and payment records: as long as tax and accounting law requires.
  • Server logs: up to 90 days.
  • If you submit a request but never pay: up to 12 months.

Your rights

Depending on where you live, you may ask to access, correct, delete or receive a copy of your data, to restrict or object to its use, and to withdraw consent. Email support@chinafactorymatch.com. We reply within 30 days. You may also complain to your local data protection authority.

Children

Our services are for businesses. We do not knowingly collect data from anyone under 16.

Changes

We will post any change here and update the date above. If a change materially affects you, we will tell you by email.

If you are in Brazil (LGPD)

We process your personal data in accordance with the Brazilian General Data Protection Law (Law No. 13,709/2018, "LGPD"). Our legal bases are: performance of a contract or preliminary steps at your request (handling your sourcing request and order); compliance with legal obligations (accounting and tax records); and legitimate interests (site security and fraud prevention). Where we rely on your consent, such as for non-essential cookies, you may withdraw it at any time. Your data is stored on servers in the United States and accessed by our operator in China, using the safeguards described in this policy. You have the rights set out in Article 18 of the LGPD, including confirmation of processing, access, correction, anonymization, blocking or deletion, portability, information about the entities we share data with, and withdrawal of consent. You may also file a complaint with the ANPD. Contact for data requests: support@chinafactorymatch.com.

If you are in Japan (APPI)

We handle your personal information in accordance with the Act on the Protection of Personal Information ("APPI"). Your information is stored on servers in the United States and accessed by our operator in the People's Republic of China. The United States has no single comprehensive federal privacy law; privacy is governed by sector-specific federal laws and state laws such as the California Consumer Privacy Act. China protects personal information under the Personal Information Protection Law. We apply the security measures described in this policy, including access control, encryption in transit and separation from other projects' systems. You may request disclosure, correction, addition, deletion, suspension of use or suspension of third-party provision of your personal information by contacting support@chinafactorymatch.com.

If you are in the Republic of Korea (PIPA)

We handle your personal information in accordance with the Personal Information Protection Act ("PIPA"). Overseas transfer of your personal information:

  • Items: name, email address, business name, country, request details, order and payment records.
  • Recipients and countries: CloudCone (website hosting, United States); Forward Email (email forwarding, United States); Brevo (transactional email, France/EU); our operator (service delivery, People's Republic of China). PayPal processes payments as an independent controller under its own privacy statement.
  • Time and method: transmitted over an encrypted network when you submit a form or place an order.
  • Purpose: to provide the sourcing service, send order emails and keep required records.
  • Retention: as set out in the "How long we keep your data" section of this policy.
  • How to refuse: you may decline by not submitting your information, but we then cannot provide the service.

You may request access, correction, deletion or suspension of processing by contacting support@chinafactorymatch.com.